Leicester
0116 233 5678
Coventry
02476 105 106
We’re proud to be one of the best student accommodation providers in the country. Our most recent awards include being named the Best Small Provider 2019 at the National Student Housing Awards and picking up a silver award for our Customer Centric Culture at the UK Customer Experience Awards 2019.
RESI Awards
Organised by Property Week, celebrates the residential property sector and its successes. The awards bring together the key players in the residential market including leading developers, landlords, house builders, operators, investors, agencies, and local authorities.
- 2023 Finalist RESI Awards Student Operator of the Year
- 2022 Finalist RESI Awards Student Operator of the Year
- 2021 Finalist RESI Awards Student Operator of the Year
- 2020 Finalist RESI Awards Student Operator of the Year
- 2019 Finalist RESI Awards Student Accommodation Operator of the Year
- 2018 Finalist RESI Awards - Student Accommodation Operator of the Year
- 2018 Finalist RESI Awards Student Accommodation Operator of the Year
- 2017 WINNER RESI Awards - Student Accommodation Operator of the Year
National Student Housing Awards
The industry standard accommodation survey, independently voted by the students.
- 2019 WINNER National Student Housing Awards Best Small Provider
- 2019 Finalist National Student Housing Awards Best Value for Money
- 2019 National Student Housing Awards International Accreditation Mark
- 2018 National Student Housing Awards International Accreditation Mark
- 2016 WINNER National Student Housing Awards - Best Small Provider
- 2016 Shortlisted National Student Housing Awards - Best Customer Service
- 2013 WINNER National Student Housing Survey - Best Private Halls Provider
Property Week - Student Accommodation Awards
The Property Awards, a Property Week event, are the UK’s leading and most prestigious annual awards dedicated to the full spectrum of the commercial property industry.
- 2022 Finalist Student Accommodation Awards- Operator of the Year (UK)
- 2022 Unsung Hero Award – Danielle Lancaster, Customer Service & Sales Executive
- 2021 Finalist Student Accommodation Awards- Operator of the Year (UK)
- 2021 Finalist Student Accommodation Awards - Health & Wellbeing Initiative
- 2021 Finalist Student Accommodation Awards – Best Covid Response
- 2018 Finalist Student Accommodation Awards – Operator of the Year
- 2017 Finalist Student Accommodation Awards – Innovation of the Year
- 2016/17 Commended Finalist - Student Accommodation Provider of the Year
- 2016 Finalist Student Accommodation Awards - Private Halls of Residence
Property Week - Management All Stars
- 2019 Finalist Property Week Management All Stars - Employer of the Year
- 2018 Finalist Property Week Management All Stars - Property Management Customer Services Team of the Year
UK Customer Experience Awards
Recognising organisations which are delivering an outstanding customer service experience.
- 2023 Finalists UK Customer Experience Awards – Customers at the Heart of Everything, Best Customer-centric Culture, Best User of Customer Insight and Feedback
- 2022 2x Silver WINNER Best Customer Centric Culture & Best Customer Experience in the Crisis categories
- 2019 Finalist UK Customer Experience Awards – Best Customers and the Heart of Everything – Initiative
- 2019 Silver WINNER UK Customer Experience Awards - Best Customer Centric Culture
- 2019 Finalist UK Customer Satisfaction Awards 2019 - In Moment, Customer Commitment
- 2018 WINNER Bronze Award UK Customer Experience Awards – Best Customer at the heart of everything – strategy
- 2018 Finalist UK Customer Experience Awards – Best engaging the customer online.
- 2018 Finalist UK Customer Experience Awards – Best use of insight & feedback – Best solution or programme
- 2018 Finalist UK Customer Experience Awards - Best Customer Centric Culture – Strategy/Project
- 2018 WINNER UK Customer Satisfaction Awards 2018 – Customer Focus Award SME
UK Complaint Handling Awards
The UK Complaint Handling Awards continues to be the only awards programme in the UK to recognise the inspiring organisations who are dedicated to effective complaint handling.
- 2019 Finalist UK Complaint Handling Awards - Zero to Hero - Transforming Customer Relations
The Institute of Customer Service – Customer Satisfaction awards
The only customer service awards run by the professional body for customer service, showcasing organisations wo genuinely place customers at the heart of their business.
- 2019 Finalist Customer Satisfaction Awards
- 2018 Winner Customer Satisfaction Awards
ProCon Awards
The county’s biggest celebration of the built environment and the people who develop, design and construct winning developments.
- 2021 ProCon Awards Finalist – Large Residential Scheme
- 2015 Finalist Procon - Regeneration Project Upperton Road
- 2014 WINNER Procon - Regeneration Project Phase 3
Leicester Civic Society Awards for Architecture
Leicester Civic Society is an independent voice in matters regarding planning, architecture, and preservation of buildings. Annually awarding exceptional new buildings, building renovation and community projects.
- 2015 Leicester Civic Society Award for Architecture Former Great Central Railway Wagon Repair Works (CPH)
- 2012 Leicester Civic Society Award for Architecture Code Western Road Riverside
- 2010 Leicester Civic Society Commendation for Architecture Equity Shoe
- 2009 Leicester Civic Society Commendation for Architecture Gimson Villas
Landlord & Letting Awards
The Landlord and Lettings Awards are dedicated to recognising and rewarding excellence in the Student and Private rented sectors (the awards ended 2014 / 2015).
- 2014/15 WINNER Landlord & Letting Awards - Corporate Student Landlord
- 2014/15 WINNER Landlord & Letting Awards - Customer Service (Landlord)
- 2013/14 Finalist - Landlord & Letting Awards - Landlord of the Year
- 2013/14 WINNER Landlord & Letting Awards - Customer Service
- 2012/13 WINNER Landlord & Letting Awards - Landlord of the Year
- 2012/13 WINNER Landlord & Letting Awards - Developer/Housebuilder
- 2012/13 WINNER Landlord & Letting Awards - Customer Service - Landlord
- 2011/12 WINNER Landlord & Letting Awards - Student Landlord of the Year
- 2011 Finalist Landlord & Letting Awards - Customer Service - Landlord
- 2010 WINNER Landlord & Letting Awards - Landlord of the year East Midlands
- 2010 WINNER Landlord & Letting Awards - National Winner - Best Customer Service
CODE Leicester - 0116 233 5678
CODE Coventry - 02476 105 106
