National Student Housing Awards

The industry standard accommodation survey, independently voted by the students.
Please note: there were no awards in 2020 due to the impact of Covid-19.

Best Small Provider

Winner 2019, 2018, 2017 and 2016

Best Value for Money

Winner 2019

International Accreditation Mark

Winner 2019 and 2018

Best Private Halls Provider

Winner 2013

Best customer service

Shortlisted 2016

Customer Satisfaction Awards

The only customer service awards run by the professional body for customer service, showcasing organisations wo genuinely place customers at the heart of their business.

Customer Satisfaction Awards

Finalist 2019

Winner 2018

UK Customer Experience Awards

Recognising organisations which are delivering an outstanding customer service experience.

Customers at the Heart of Everything - Utilities and Housing Provider

Winner – Bronze Award 2020

Best Customer Centric Culture

Winner - Silver Award 2019

Finalist 2018

Best Customers at the Heart of Everything – Initiative

Finalist 2019

Best Customer at the Heart of Everything

Winner - Bronze Award 2018

Best Engaging Customers On-Line

Finalist 2018

Best Use of Insight and Feedback

Finalist 2018

RESI Awards

Organised by Property Week, celebrates the residential property sector and its successes. The awards bring together the key players in the residential market including leading developers, landlords, house builders, operators, investors, agencies and local authorities.

Large Developer of the Year

Finalist 2020

Student Operator of the Year

Finalist 2020, 2019, 2018 and 2016

Winner 2017

Landlord of the Year (Privately Owned)

Finalist 2019

Property Week

The Property Awards, a Property Week event, are the UK’s leading and most prestigious annual awards dedicated to the full spectrum of the commercial property industry.

Management All-Stars

Property Management Customer Services Team of the Year Finalists 2018, Employer of the Year Finalists 2019

Student Accommodation Awards

Operator of the Year Finalist 2018 and 2017

Student Accommodation Awards

Private Hall of Residence Finalist 2018 and 2016

Student Accommodation Awards

Innovation of the Year Finalist 2017

Student Accommodation Provider of the Year

Commended Finalist 2016/2017

UK Complaint Handling Awards

The UK Complaint Handling Awards continues to be the only awards programme in the UK to recognise the inspiring organisations who are dedicated to effective complaint handling.

Zero to Hero - Transforming Customer Relations

Finalists 2019

Landlord and letting Awards

The Landlord and Lettings Awards are dedicated to recognising and rewarding excellence in the Student and Private rented sectors (the awards ended 2014 / 2015).

Corporate Student Landlord

Winner 2014/2015

Customer Service (Landlord)

Winner 2014/2015

Winner 2012/2013

Student Landlord of the Year

National Winner 2013/2014

National Winner 2011/2012

Best Customer Service

National Winner 2013/2014

Developer of the Year

National Winner 2013

Winner 2012/2013

Landlord of the Year

Winner 2012/2013

East Midlands 2010

Customer Services

Finalist 2011

Pro Con Leicestershire

The county’s biggest celebration of the built environment and the people who develop, design and construct winning developments.

Regeneration Project

Upperton Road Finalist 2015

Phase 3 Winner 2014