Award Winning Accommodation

CODE Students are proud to have won the 2018 Best Private Halls Provider National Award for three years in a row.

CODE Student Accommodation is proud to announce that for the third year running they are winners of the Best Student Accommodation Provider in the UK in the prestigious National Student Housing Survey 2018, repeating their success of 2016 and 2017 for sites of less than 1500 beds. In addition CODE has added the International Student Quality Mark underlining the popularity of the accommodation amongst International Students, particularly from China. This is especially timely as CODE expand from their HQ in Leicester and launch their 1200 bed, 23 and 20 , 17 and 14 storey accommodation complex in Coventry where there is an even greater mix of International students attending Coventry and Warwick Universities.

The National Student Housing Survey has introduced a new wellbeing measure to reflect the national conversation highlighting the importance of providing a supportive and happy living environment. The understandable focus for this year has been improving the students sense of wellbeing and mental health, with 79% expressing that CODE had a positive impact on their wellbeing and 9 out of 10 rating the overall accommodation management provided as good or very good.

CODE Student Accommodation wins top UK National Customer Satisfaction Award 2018 & Finalists for 2019

CODE Student Accommodation were proud winners of the Customer Focus Award - SME at the 2018 UK Customer Satisfaction Awards ceremony, held in London. The awards in their eighth year and run by The Institute of Customer Service have been created to showcase those organisations who genuinely place customers at the heart of their business.

From a shortlist of 125 well known brands across a wide range of industries CODE Student Accommodation were recognised as worthy winners for the way in which they have delivered the highest standards in UK customer service over the past year.

On making the award the judges remarked that CODE “..are using customer focus as a differentiator in an increasingly competitive market to meet the needs of students who have increasingly high expectations and it is the investment in customer service that truly sets CODE apart.”

We have also been nominated as Finalists in 2019 for Customer Commitment in the UK Customer Service Awards demonstrating our continued investment in delivering a great student experience.

Lynn Lewis, Director of Student Services at CODE adds: “It’s by acting on the generous feedback from our students and putting them at the centre of everything we do we are able to stand out from the competition”

CODE WINS at the UK Customer Experience Awards 2018!

CODE is proud to announce they have won the BRONZE award in the Customers at the Heart of Everything category at the 2018 UK Customer Experience Awards which recognises and rewards inspiring organisations and individuals who are delivering outstanding customer experiences.

We were also shortlisted for three further awards which is a testament to the investment in innovation that CODE deliver as we continue to improve all aspects of our student's customer experience.

• Best Engaging the Customers on-Line
• Best Use of Insight & Feedback
• Best Customer Centric Culture

The winners of the awards were selected by a panel of independent judges made up of business professionals from across the UK, to celebrate and support the diverse range of cross-sector organisations all striving for true customer centricity and CX innovation and the awards were recently accredited with the Gold Standard Awards Trust Mark from the Independent Awards Standards Council.

CODE wins "The Best Student Accommodation Operator in the UK 2017"

CODE Student Accommodation, based in Leicester, were judged worthy winners of the highly prestigious 2017 RESI Awards organised by Property Week at the Grosvenor Hotel in London. This hugely popular event was hosted by the British comedian and actor Paul Chowdhry and featured the very best operators in the UK across a number of categories in the residential property market sector.

Announcing CODE as the winners the judges recognised that CODE really had "moved the dial" in terms of the student experience showing plenty of innovation to stay ahead in a crowded sector whilst also praising the high renewal rates as testimony to the excellent levels of customer satisfaction and the strong growth story.

CODE finalists at the Property Week Student Accommodation Awards

CODE Student Accommodation are delighted to announce that they have been chosen as Finalists in the inaugural Property Week Student Accommodation Awards in the category of Best Private Halls of Residence which attracted nationwide entries from exceptional private halls who:

• provide a modern student environment, encompassing best-in-class learning, design and communal facilities
• harness innovation, vision and boldness that set them apart from the crowd
• create outstanding student experiences through a range of activities and facilities
• offer excellent value for money and receive a consistently high satisfaction rating.

The winners were announced on 7th December at a prestigious gathering following the Property Week conference at the London Marriot Hotel in Grosvenor Square aiming to award those who are excelling within their sector.

CODE Students are delighted to have been recognised across three specific categories reflecting the breadth and depth of the services provided

The Landlord and Lettings Awards are dedicated to recognising and rewarding excellence in the Student and Private rented sectors

• Student Landlord of the YearNational Winner 2013 & 2014
• Best Customer ServiceNational Winner 2013 & 2014
• Developer of the YearNational Winner 2013