RESI Awards

Organised by Property Week, celebrates the residential property sector and its successes. The awards bring together the key players in the residential market including leading developers, landlords, house builders, operators, investors, agencies, and local authorities.

• 2023 Finalist RESI Awards Student Operator of the Year
• 2022 Finalist RESI Awards Student Operator of the Year
• 2021 Finalist RESI Awards Student Operator of the Year
• 2020 Finalist RESI Awards Student Operator of the Year
• 2019 Finalist RESI Awards Student Accommodation Operator of the Year
• 2018 Finalist RESI Awards - Student Accommodation Operator of the Year
• 2018 Finalist RESI Awards Student Accommodation Operator of the Year
• 2017 WINNER RESI Awards - Student Accommodation Operator of the Year

UK Customer Experience Awards

Recognising organisations which are delivering an outstanding customer service experience.

• 2023 WINNER UK Customer Experience Awards - Best User of Customer Insight and Feedback - SME
• 2023 Finalist UK Customer Experience Awards – Customers at the Heart of Everything, Best Customer-centric Culture, Best User of Customer Insight and Feedback
• 2022 2x Silver WINNER Best Customer Centric Culture & Best Customer Experience in the Crisis categories
• 2019 Finalist UK Customer Experience Awards – Best Customers and the Heart of Everything – Initiative
• 2019 Silver WINNER UK Customer Experience Awards - Best Customer Centric Culture
• 2019 Finalist UK Customer Satisfaction Awards 2019 - In Moment, Customer Commitment
• 2018 WINNER Bronze Award UK Customer Experience Awards – Best Customer at the heart of everything – strategy
• 2018 Finalist UK Customer Experience Awards – Best engaging the customer online.
• 2018 Finalist UK Customer Experience Awards – Best use of insight & feedback – Best solution or programme
• 2018 Finalist UK Customer Experience Awards - Best Customer Centric Culture – Strategy/Project
• 2018 WINNER UK Customer Satisfaction Awards 2018 – Customer Focus Award SME

The Institute of Customer Service – Customer Satisfaction awards

The only customer service awards run by the professional body for customer service, showcasing organisations wo genuinely place customers at the heart of their business.

• 2024 Finalist Customer Satisfaction Awards
• 2019 Finalist Customer Satisfaction Awards
• 2018 Winner Customer Satisfaction Awards

National Student Housing Awards

The industry standard accommodation survey, independently voted by the students.

• 2019 WINNER National Student Housing Awards Best Small Provider
• 2019 Finalist National Student Housing Awards Best Value for Money
• 2019 National Student Housing Awards International Accreditation Mark
• 2018 National Student Housing Awards International Accreditation Mark
• 2016 WINNER National Student Housing Awards - Best Small Provider
• 2016 Shortlisted National Student Housing Awards - Best Customer Service
• 2013 WINNER National Student Housing Survey - Best Private Halls Provider

Property Week - Student Accommodation Awards

The Property Awards, a Property Week event, are the UK’s leading and most prestigious annual awards dedicated to the full spectrum of the commercial property industry.

• 2022 Finalist Student Accommodation Awards- Operator of the Year (UK)
• 2022 Unsung Hero Award – Danielle Lancaster, Customer Service & Sales Executive
• 2021 Finalist Student Accommodation Awards- Operator of the Year (UK)
• 2021 Finalist Student Accommodation Awards - Health & Wellbeing Initiative
• 2021 Finalist Student Accommodation Awards – Best Covid Response
• 2018 Finalist Student Accommodation Awards – Operator of the Year
• 2017 Finalist Student Accommodation Awards – Innovation of the Year
• 2016/17 Commended Finalist - Student Accommodation Provider of the Year
• 2016 Finalist Student Accommodation Awards - Private Halls of Residence

Property Week - Management All Stars

• 2019 Finalist Property Week Management All Stars - Employer of the Year
• 2018 Finalist Property Week Management All Stars - Property Management Customer Services Team of the Year

UK Complaint Handling Awards

The UK Complaint Handling Awards continues to be the only awards programme in the UK to recognise the inspiring organisations who are dedicated to effective complaint handling.

• 2019 Finalist UK Complaint Handling Awards - Zero to Hero - Transforming Customer Relations

ProCon Awards

The county’s biggest celebration of the built environment and the people who develop, design and construct winning developments.

• 2021 ProCon Awards Finalist – Large Residential Scheme
• 2015 Finalist Procon - Regeneration Project Upperton Road
• 2014 WINNER Procon - Regeneration Project Phase 3