How to book
Booking online is the quickest and easiest way to reserve your accommodation with us. But you can also book by calling us. For Coventry call 024 76 105106 or for Leicester call 0116 233 5678.
If you have any questions, we’re also happy to discuss them on the phone, or alternatively you can email or use the live chat on our website.
Our team are used to answering lots of questions, so please ask away! We can also help if you are an International student and would like a bit more assistance with your booking.
You may find it useful to read our Terms and Conditions, which we will ask you to accept when making a booking.
We offer three ways to pay.
- 4 instalments: If you know someone who is a homeowner in England (including the Isle of Wight or Isle of Man), Wales or the Channel Islands, and is willing to be your Guarantor, you can pay your rent in 4 easy instalments.
If you are on a 4 instalment plan your payment dates will be 24th July, 24th October, 24th January, 24th April.
If you don't have a guarantor, you may still be able to book using a company called Housing Hand, you can have a look at what they do and how it works via their website http://www.housinghand.co.uk/ but they will effectively become your guarantor for a small fee.
- 2 instalments: If you do not have a Guarantor, we will split your payments into 2.
For a 2 instalment plan your payment dates are 24th July and 24th October.
This is open to all residents, but is a popular choice with EU or International students.
- Pay in full: If you would like to pay your rent in one lump sum, that is not a problem.
The easiest way to pay is via your student portal (which is set up once you have made a booking) but we also accept payment by most leading debit/credit cards. If you prefer to pay via a bank transfer, we can also arrange this but note, your bank may charge for this service.
If you want to pay on an earlier date, or pay more than the instalment cost, you can do this. We'll need to talk to you to do this, so please contact us.