At CODE, our standards are very high, and we're proud of the quality of our fixtures and fittings.
But sometimes you might need some assistance if things don't work quite as they should.
And because we know having something go wrong can be really worrying, we have our very own on-site maintenance team, who are ready to fix any issues.
The team will put your mind at ease and make you feel comfortable while they carry out your repair.
To make it easier, you can report your maintenance issues 24/7 via your student portal.
We aim to fix any issues as quickly as we can but ask for 48 hours to fix non-urgent issues.
If you want to know about progress, you can check the status of the job via the student portal.
If we need to order parts or a specialist item, we always contact the resident to keep them informed.