We hope you find the answers you're looking for, but if not, don't worry.
You can ask us your query in a number of ways:
Opening hours | CODE Fairfax Street, Coventry | CODE Harper Road, Coventry | CODE Leicester | |
---|---|---|---|---|
Visit in person | Mon-Sat, 9am-5.30pm | Fairfax Street, Coventry. CV1 5GA | 60 Harper Road, Coventry, CV1 2PU | 40-46 Western Road Leicester LE3 0GH |
Phone | 024 76 105 106 | 024 76 105 106 | 0116 233 5678 | |
coventry@codestudents.co.uk | harper-road@codestudents.co.uk | leicester@codestudents.co.uk | ||
Online Chat | Look for the "chat" icon in the bottom right of your screen and talk to one of our Chat Angels | |||
07599 511721 |
We love to show students around our accommodation and have made it super easy for you to visit.
Booking slots for the tours are available Monday - Saturday from 9am - 5pm.
Our How to Book page gives full details on the steps you will need to go through to book a room at CODE.
The easiest way is to reserve a room online with our secure booking system - but you can also call or visit our offices:
Coventry
CODE Coventry, Fairfax Street, CV1 5RQ.
Tel: 024 76 105 106.
Leicester
CODE Leicester, 40-46 Western Road, Leicester, LE3 0GH.
Tel: 0116 233 5678.
You can also book a viewing and visit our show flat and tour CODE's great facilities.
The Terms and Conditions (T&Cs) set out the agreement between you and CODE Student Accommodation. It is a legal way to ensure both sides know what agreement is being entered into when a booking is made.
This is a binding contract, so we ask you to:
You can reserve your room by paying one week's rent (refundable holding deposit) online, on the phone or in the office. The deposit is deducted from your first rent instalment.
We will then prepare a tenancy agreement for you to sign detailing the instalment dates.
Payment options
We offer three ways to pay.
The easiest way to pay is via your student portal (which is set up once you have made a booking) but we also accept payment by most leading debit/credit cards. If you prefer to pay via a bank transfer, we can also arrange this but note, your bank may charge for this service.
Booking after 25 April? You will need to pay your £400 Refundable Tenancy Deposit following your booking. Our team will contact you to make this payment asap.
We have student accommodation at two sites in Coventry to suit every need and budget. Plus you'll get 24/7 security, free gym and fitness and free social events.
The main difference is the type of rooms at each site:
You may already know which block you want to stay in and which floor you want to be on. Whilst we cannot guarantee a certain location, we can try our best to accommodate your request.
The easiest way to do this is to fill in the 'special requests' field if you book on our website. Or you can speak to our online Chat Angels, who can talk you through the best options.
You can also call the office (Leicester - 0116 233 5678 or Coventry - 02476 105 106) and book over the phone.
If you want to live next door to a specific person, please let us know as soon as possible. We cannot guarantee a certain location but we will do our best to try and locate you next to each other or on the same corridor. Please note, for data protection purposes we will ask you to both confirm this request.
The easiest way to do this is to fill in the 'special requests' field if you book on our website. Or you can speak to our online Chat Angels, who can talk you through the best options.
You can also call the office (Leicester - 0116 233 5678 or Coventry - 02476 105 106) and book over the phone.
Our studios are designed for individuals but you can have two people living in one room. Any rooms taken as dual occupancy will be charged at an extra £25 per week.
Certain room types on each site may be more suitable for dual occupancy because of their size. Please speak to our team on the best option for you.
A limited number of rooms for September 2026 will be available to book from November 2025. The easiest way to hear about these rooms first is to register your interest with us:
Yes, we have rooms at all of our sites that are classed as accessible rooms.
An accessible room is larger, to allow those in wheelchairs or with mobility issues, to safely move around the studio. They also come with a wet room as the bathroom.
Due to the differing nature of the rooms per site, we encourage anyone who feels they will need an accessible room to contact us to discuss the best options. We may ask for proof of a disability when booking these rooms.
If you book a room for September 2025 (and have a payment option with a guarantor) you can use our CODE Coventry or Leicester gym for free now before you move in!
That's up to 9 free months of gym membership!
All you need to do is complete your booking and then call into our CODE Office. Our helpful staff will give you a fob which you can use to gain access to the entrance and gym.
T&Cs
1) You must have booked a room for 2025/26 and paid your holding deposit to qualify.
2) Only students who have a Guarantor are eligible for this offer.
3) Your booking must be complete i.e. your one week’s holding deposit has been paid and paperwork, including the Guarantor Agreement, has been completed.
4) If you cancel your booking, you will be asked to return your fob to the CODE office, either in person or by recorded post.
5) If you lose your fob, you must notify us immediately. Lost fobs will be charged at our standard rate of £20.
6) By receiving your fob, you agree to use the CODE gym respectfully and take full responsibility for any damages that may occur due to misuse. CODE will be reimbursed the total cost of repairing any damages caused by misuse.
We sometimes have a few studios available where you can move in immediately - and stay until the end of the current academic year.
If you want to live with us for the rest of the 2024-25 academic year, simply browse the ‘late availability’ section of the website.
CODE Coventry | Visit the Late Availability page |
CODE Leicester | Visit the Late Availability page |
If you are looking to live at CODE Fairfax Street or CODE Harper Road in Coventry, you will be able to move in from 13/09/2025.
If you are looking to live at CODE Leicester or a CODE Classic studio in Leicester you will be able to move in from 12/09/2025.
Unfortunately, we are unable to hold any rooms without a holding deposit of one week's rent being taken.
If you booked your room and you were to change your mind, you would be entitled to a refund of your holding deposit within 7 days of booking and as long as you have not signed your tenancy agreement.
There are small difference between these room types, the biggest one being the size. Classic Studios are 15msq, Deluxe Studios are 18msq.
For other differences, check out our helpful comparison table.
The main differences between gold and silver studios in CODE Leicester Student Accommodation is the following:
Features | Gold Studios |
Silver Studios
|
Wardrobe |
Triple (Double in Gold Compact Studio) |
Triple |
Seating |
Double Leather Sofa (Single in Gold Compact Studio) |
Double Leather Sofa |
Location |
Newer part of the complex |
- |
TV Size |
Guaranteed 32” flat screen tv |
19” to 32” TV (sizes vary by room) |
Windows |
Wider opening, extra ventilation, grey curtains |
Slim opening, red curtains |
CODE Students conforms with the ANUK National Code of Standards for Student Accommodation.
What are the advantages of living in a building covered by the National Code of Standards?
CODE offers 2 contract lengths depending on your preference, we currently offer 48-week contracts and 51-week contracts.
The longer one helps if you want to stay over the summer. Because our accommodation is so affordable, your total cost can still work out cheaper than living elsewhere with a shorter contract.
However, we may also have some "late availability" rooms where you can move in immediately. These often have shorter contract lengths.
If you want to know more about these or have any further questions regarding contracts, please do not hesitate to contact the relevant CODE team:
Yes, we offer accommodation for students from other universities who are on placement. Our student accommodation is open to all students, regardless of the university they attend. Here at CODE, we believe in providing a comfortable, safe, and supportive living environment that caters to the needs of all our students.
Depending on the length of your placement, you can rebook the same room year on year. CODE offers 2 contract lengths; 48-week contracts and 51-week contracts.
The longer one helps if you want to stay over the summer. Because our accommodation is so affordable, your total cost can still work out cheaper than living elsewhere with a shorter contract.
Yes, you can renew your contract every year for the same room for as long as you are a student.
The benefits of keeping the same room are:
Included in the Rent is
For electricity, you can either go exclusive where you are billed monthly, or for a package which is £15 extra per week and includes a set number of units. Read more:
Our rooms are very popular and sell out fast. If the room you are interested in is sold out, you can sometimes make a ‘waitlist booking’.
When waitlist bookings are live they will show in the dropdown menu of the room booking page. If you do not see a waitlist booking option, this means it is not currently available.
Using the waitlist system means you get a priority booking – securing a room before it’s re-released on our website.
When you make a waitlist booking, we will take all your personal information and your credit/debit card details, but your card will not be charged until a room becomes available. However, the holding deposit (equivalent to one week's rent) will be marked as a “pending” payment by your bank or credit card provider, meaning you cannot use it for other payments.
A waitlist booking is processed automatically, so is helpful if you really don’t want to miss out on a room but can’t keep checking our website for availability. We will then contact you to make other payments, and you can decide how to pay these.
If within 30 days there is no room available, your waitlist booking will be automatically cancelled.
Please note: There is no guarantee a room will become available, but if it does, you will receive an email confirming your booking and information on next steps. We also recommend you only make one waitlist booking, choosing your most preferred room type.
Waitlist bookings should not be used by students who already have a booking with CODE. If you do want to change your room type, please contact us for options.
Our website advertises the “live availability” of rooms. If a room is available, you can book it immediately.
But to help, we also offer waitlist bookings on a limited number of sold-out rooms. These only appear when a room is sold out. So if you don't see this option, it's because we still have rooms available.
Why go for a waitlist booking?
A waitlist booking is great if you don’t want to keep checking the website but it is not a guaranteed, completed, or confirmed booking. Someone would need to decide to cancel their room first for a waitlist booking to become available.
Because we do not know when or if this will happen, we leave it up to you on whether to make a “live” (guaranteed) booking or waitlist one. It’s important to remember, we also allocate students into waitlist rooms based on your position on the waitlist and a waitlist booking expires after 30 days.
So if you are low on a waitlist booking – or a room doesn’t become available – you could end up with no room at all. We ask everyone to consider whether they want to book a “live” room or make a waitlist booking and take the chance another option pay become available.
If you have booked a room, but you haven't signed your tenancy agreement yet, we may be able to look at changing your room type for you. If you wished to do so, you need to contact the office who will look into it for you.
If you have already signed your tenancy agreement, you would need go through the process of cancelling your booking and following the cancellation procedure. Please refer to the next FAQ for more information on cancelling your booking.
We always ask students to talk to us if you want to cancel your booking, as we may be able to help with your issue.
If you do want to go ahead with your cancellation, different rules apply. The table below summaries this but you may prefer to talk to our team.
Status of Booking | Date of Cancellation | |||
Cancellation Timeframe | Contract Accepted? | Cancellation Form Required? | Before 23rd April 2025 | After 24th April 2025 |
Within 7 days of booking | No | No | Full Refund | Full Refund |
Within 7 days of booking | Yes | Yes | Holding Fee Retained, plus liable for future payments until someone takes over your contract | Holding fee & £400 retained, plus liable for future payments until someone takes over your contract |
After 7 days of booking | No | No | Holding Fee Retained | Holding Fee Retained |
After 7 days of booking | Yes | Yes | Holding Fee Retained, plus liable for future payments until someone takes over your contract | Holding fee & £400 retained, plus liable for future payments until someone takes over your contract |
CODE welcomes students from their very first year at University through to their very last, which is why we have a wide and diverse range of students within the CODE community.
If it is your first year at University and you want to enjoy studio accommodation with your own bathroom and kitchen, then CODE Leicester or CODE Fairfax Street, Coventry are definitely for you.
If you would like your own room (with a private bathroom) but want to share a kitchen and lounge with other students, our en-suite rooms at CODE Harper Road, Coventry, would be a great choice.
Plus with our free gym, communal areas, and a host of free social and fitness events, there are plenty of chances to meet new people and new friends.
Our Fresher's Promise means that all money you have paid for your contract will be fully refundable if you do not meet the conditions of your University Offer (for example you do not get the grades needed or if you do not get your visa as an International student) and you no longer have a place*.
This applies if you are starting a new course - including undergraduate degrees (including Top-up degrees) and Postgraduate/Masters degrees. It does not count towards a continuing course (for example going from year 2 to year 3).
All we ask is that you email the relevant communication from UCAS and/or your University before Friday 22nd August 2025. The evidence you provide must clearly show the date you accepted the offer and the date and details of the rejection.
*Please note:
We can see if it's possible for you to be able to check in early, but this is not something we can guarantee as it depends on whether the current tenant has left and all cleaning/decorating has been completed.
It is best to contact the office or our live chat function nearer the time of your desired check in and we will see what we can do for you.
You can buy all your bed linen and other items from http://www.unikitout.com/collections/code and be sure to use CODE20 at checkout to secure 10% discount.
If you choose to place an order you can benefit from your items being delivered to CODE in time for your arrival for free when you spend over £50.
You need to be covered by a TV Licence to watch or record programs if you:
This will cost £159, more information and how to purchase can be found here.
We have a dedicated onsite maintenance department who you can contact directly during your time at CODE to efficiently resolve any problems that you may have.
They will endeavour to address problems at no extra cost to yourself.
In the first instance you can notify us via your Student Portal, visit the office or call directly the relevant CODE team on 02476105106 (Coventry) or 0116 233 5678 (Leicester).
We have plenty of secure Bike storage within both of our gated complexes. For you own peace of mind, provided your Bike is secured with a D Lock inside the secure Bike store, then it is also covered by your free insurance for theft.
At CODE we have our very own parcel service and our friendly staff will sign for and hold on to any packages you receive for 14 days. During term-time our parcel office is open from 9am-8pm, Monday to Friday and 9am-5pm on Saturday.
You can pretty much order anything! We are happy to sign for items on your behalf, providing the items are not too large or overly heavy.
Just please don't order food parcels that need to be chilled or kept in a freezer as we don't have the facilities for that.
The CODE Beat Office is an initiative with our local Police Station to make sure students feel comfortable in the community and get to know the Police well.
It's a great way for our students to find out advice and help with crime prevention in the area.
The Beat Office also presents a real deterrent to anybody considering entering the site uninvited.
Absolutely!
Here's some great reasons for getting on your Bike.
Our buildings are fully compliant with fire safety regulations and are fire risk assessed. We have strict safety procedures including;
How safe is my room?
Your room is very safe:
Please take note:
SOME GENERAL SAFETY TIPS...
As ever your safety and welfare is of the utmost importance to us. If you're worried about the safety of any equipment in your room or the communal areas, please contact the Office or Security Team.
As we are in close proximity to the universities, which are only a short walk away there is no parking on site.
With the Universities and the City Centre so close by and excellent shops nearby we do not recommend bringing a vehicle at all but do suggest that you use a Bike as we have a secure Bike store and your Bike will be insured for Free.
For move in and move out we do offer managed parking arrangements for these periods only and details are communicated to you nearer the time.