Safety and security

We know how important it is for you to feel safe while living at CODE, which is why we make your security one of our top priorities.

It can also help loved ones worry less if they know your safety is being looked after.

24-hour, on-site security with site patrols

We look after you 24 hours a day, 365 days a year.

During office hours, our CODE office team is on hand for any security-related issues. And the rest of the time we have a dedicated security team, who you’ll often see patrolling the site in their CODE-branded high visibility vests/coats.

You can feel secure day and night knowing that you have someone to turn to for security issues.

"Thank you for being so kind, open, and friendly as I was worried about sounding like a nuisance to them after the third call for the night due to noise. They quickly responded to the issue each and every time, and also updated me afterward to let me know the situation to reassure me." - Akari, tenant at CODE Leicester

Dedicated security desk

When they’re not out patrolling, our security team has a dedicated security desk, where you’ll find them outside of office hours. It means you have a place you can visit with any security issues or simply if you fancy a chat.

Dedicated security number and e-mail

No matter where our team is, you can contact them directly and easily with no delays. Emergency telephone numbers are placed in all rooms and are waiting for you when you check-in.

"The security was really helpful and kind. After my arrival, the security worker helped me to get into my room and nicely explained how to use the kitchen hob, microwave, oven, shower, etc.  Moreover, I have received help with getting my online orders, that were delivered to Code before my arrival. Moving into Code was really amazing thanks to the security staff. Despite late-night hours, I have received all the help needed. Thank you so much for making it easy!" - Julia, tenant at CODE Leicester

Secure fob entry system

Every resident is issued with their own fob entry to access the site. 

You can feel safe knowing that only authorised people can access the complex – although you can still let your friends in when they come to visit. There is a secure intercom system in your room so you can buzz in friends.

Because our site is fob-accessed, you can come and go as you want to, 24 hours a day.


We have CCTV around the site for your safety and security. Having cameras on site helps to deter people from unwanted behaviour, as well as protect our residents.

Mental health concerns

If you are worried about your own or someone else's mental health you can contact the security team for help and advice. They will also be able to give you contact details of organisations who can help.