Our Cookies Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on our website, your choices regarding cookies and further information about cookies.
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
Each cookie falls within one of the three following categories:
Essential cookies
Essential cookies (First Party Cookies) are sometimes called “strictly necessary” as without them we cannot provide the functionality that you need to use the Services. For example, essential cookies help remember your preferences as you navigate through the services.
Analytics cookies
These cookies track information about visits to the Services so that we can make improvements and report our performance. For example: analyse Agent and End-User behaviour so as to provide additional functionality or suggest certain activities. These cookies collect information about how visitors use the services, which site or page the user came from, the number of each user’s visits and how long a user stays on the services. We might also use analytics cookies to test new features to see how users react to them.
Functionality or preference cookies
During your interaction with the services, cookies are used to remember information you have entered or choices you make (such as your username, language or your region) within the services. They also store your preferences when personalizing the services to optimize your use of Zendesk, for example, your preferred language. These preferences are remembered, through the use of the persistent cookies, and the next time you use the Services you will not have to set them again.
When you use and access our site, we may place a number of cookies files in your web browser.
We use cookies for the following purposes: to enable certain functions, to provide analytics and to store your preferences. The following cookies are in place on our site:
Cookie |
Source |
Duration |
Reason |
__utmli |
Google Analytics |
30 sec |
Contains the id (if any) of the clicked link (or its parent) to be read on the next page, so in-page analyses can tell where on the page the clicked link was located. |
__utma |
Google Analytics |
2 years |
Tracks the number of times a visitor has been to the site pertaining to the cookie |
__utmb |
Google Analytics |
30 min |
Takes a timestamp of the exact moment in time when a visitor enters a site |
__utmc |
Google Analytics |
Session |
Takes a timestamp of the exact moment in time when a visitor enters a site |
__utmt |
Google Analytics |
10 min |
This cookie is set by Google Analytics. According to their documentation it is used to limit the number of requests per user to help the website perform better and limiting the collection of data on high traffic site. |
__utmz |
Google Analytics |
6 months |
__utmz keeps track of where a website visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where you are in the world when you accessed the website. |
_ga |
Google Analytics |
2 years |
Google Analytics cookies that are commonly used on website platforms. These third-party cookies are used to collect information about how visitors use the website. |
_gid |
Google Analytics |
2 years |
Google Analytics cookies that are commonly used on website platforms. These third-party cookies are used to collect information about how visitors use the website. |
_gat |
Google Analytics |
Session |
Google Analytics cookies that are commonly used on website platforms. These third-party cookies are used to collect information about how visitors use the website. |
_ceir, is_returning |
Crazy Egg |
5 years |
Track whether a visitor has visited the site before |
_CEFT |
Crazy Egg |
1 year |
Store page variants assigned to visitors for A/B performance testing |
_ceg.s |
Crazy Egg |
3 months |
Track visitor sessions |
_ceg.u |
Crazy Egg |
3 months |
Track visitors on your site |
s |
Crazy Egg |
3 months |
Track visitor sessions |
u |
Crazy Egg |
3 months |
Track visitors on your site |
cer.s |
Crazy Egg |
Session (expires when the browser is shut down) |
Visitor activity recording session unique ID, tracking host and start time |
cer.v |
Crazy Egg |
Up to 31 days (expires on the first of the month) |
Visitor activity recording unique ID, visit time and visit count |
__zlcmid |
zopim.com |
1 year |
Live chat widget on Slack contact page (ZopIM), used by our live chat functionality |
AWSALB |
zopim.com |
6 days |
Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. |
__cfduid |
zopim.com |
1 year |
Cloudflare per-client security settings for Outbound assets. |
XSRF-TOKEN |
Codestudents.co.uk |
Session |
This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks. |
laravel_session |
Codestudents.co.uk |
Session |
Used to create a session ID for the user, so that the system itself can identify the user as a unique and individual user, distinct from anyone else looking at the website. |
You can generally activate or disable cookies through a functionality built into your web browser. Please visit the help pages of your browser.
If you want to learn more about cookies, or how to control, disable or delete them, please visit http://www.aboutcookies.org for detailed guidance.