On a rare occasion, a tenant’s room could be affected by fire, flood or theft, which may cause damage to personal items.
CODE Student Accommodation will try to compensate tenants for items which are damaged in these instances, by providing Personal Belongings Care.
If a tenant experiences loss or damage to their personal items through fire, flood or theft, they can submit a request through the Personal Belongings Care Form.
You will be asked to provide the details of the incident that resulted in damage/loss of your items, and the make/model of the items that have been affected.
Each request will be reviewed on an individual basis by our Senior Management Team. CODE will aim to resolve all requests within 14 working days.
Where a replacement item has been awarded to the tenant, CODE will aim to replace like-for-like wherever possible. In the instance the same product is no longer available to purchase, CODE will replace with a similar item of the same value to the purchase price, or cash to the value of the purchase price.
Here is the breakdown for our 24/25 policy:
| Room Cover | Limit | Room Cover | Limit |
|---|---|---|---|
| Total student room contents cover | £6,000 | Disable student room contents cover | £7,000 |
| Single article limit (unless outlined separately) | £1,250 | Computer equipment (e.g. desktops, laptops and tablets) | £2,000 |
| Computer accessories | £150 | Mobile phone (forced entry only) | £750 |
| Audio equipment, DVD & video players Computer consoles, hard drives and other data carrying media | £1,000 | Computer games, CDs, DVDs, videos & records | £600 |
| Photographic equipment | £1,000 | Sports equipment | £1,000 |
| Musical instruments | £600 | Clothing (single article limit) | £350 |
| Valuables including jewellery & watches | £600 | Personal money (forced entry only) | £50 |
| Credit/debit card fraud (forced entry only) | £500 | University property on loan | £500 |
| Library books | £250 | Rented household goods | £1,250 |
| Contact lenses | £150 |
