Refundable Tenancy Deposits at CODE

Refundable Tenancy Deposits

What is a Refundable Tenancy Deposit

A refundable tenancy deposit is £400 that is paid as part of your contract to CODE. The payment date is 24th April 2026, but if you book after that, we will ask for the £400 as soon as possible.

We keep this until the end of your contract and it protects us (and you) if there is any damage or unpaid rent during your time in the property. 

We are required by law to protect your deposit in a deposit protection scheme and we use a service called My Deposits.

Step 1

Log Into Your Student Portal and Navigate to the 'To Do' Section

Step 2

Scroll Down & Select The ‘MDS’ Tab
If you cannot click on the MDS tab or it is greyed out, please come back to this step in 24/48 hours. It may be the office still need to register your payment and your certificate is not yet ready for you to accept.

Step 3

Scroll Down & Accept The Registration Document

Step 4

Click 'Accept' in the document.

Step 5

Once you accept the document, you will be presented with a confirmation message.

Step 6

In your To Do List all the items should be completed and you will be able to ‘Enter’ into your booking and administer your account.

Step 7

If you have any questions or issues with registering or accepting your Deposit document, please let us know via our chat service. 

Registering your deposit

Once you have paid your £400, we need to register and protect your refundable tenancy deposit. To do this we need you to complete a number of steps:

Frequently Asked Questions

Once you have left your room at the end of your contract we inspect it carefully. This includes your mattress, appliances, and fixtures.

We take photos of all the key areas and items and assess whether any damage has occurred. If it has, we will deduct the cost of the repair or replacement from your £400 tenancy deposit. We will also check if you have any unpaid bills and again deduct these from the £400. 

We aim to return your deposit to you 15 working days after the tenancy end date. If there are any disputes we will discuss this with you and reach a conclusion.

You will then  be notified by My Deposits to accept the deposit release once your tenancy has ended.

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