Waitlist Bookings

What is a Waitlist booking?

Our rooms are very popular and sell out fast. If the room you are interested in is sold out, you can still try to get a room by making a ‘waitlist booking’. 

Using the waitlist system means you get a priority booking – securing a room before it’s re-released on our website.
 

What are the next steps?
 

  • When you make a waitlist booking we will take all of your personal information and your credit/debit card details, but your card will not be charged until a room becomes available. 
    (Please note: the payment will be marked as a “pending” payment by your bank or credit card provider, meaning you cannot use if for other payments).
     
  • A waitlist booking is processed automatically, so is helpful if you really don’t want to miss out on a room but can’t keep checking our website for availability.
     
  • If within 30 days there is no room available, your waitlist booking will be automatically cancelled.

Please note:

There is no guarantee a room will become available, but if it does, you will receive an email confirming your booking and information on next steps. We also recommend you only make one waitlist booking, choosing your most preferred room type.

Chances of getting a waitlist room

We tend to get one cancellation per week, so there is a chance you can get a waitlist room but you will not have the choice of where this is in the building.

If you want to choose a specific room or floor, we recommend booking one of our available rooms.

Frequently Asked Questions

The easiest to find your position on the waitlist is to contact us directly on WhatsApp.

🟢 Live WhatsApp support

  • Just drop us a message on WhatsApp 07599 511721.
  • Opening Hours: Monday–Thursday: 9am–7pm | Friday & Saturday: 9am–5:30pm