Our friendly team are here to make sure you have the best experience possible. Any questions or issues please feel free to pop into the office and have a chat or contact us by phone, email or on our chat service.

Our Office Team

Led by our Accommodation Manager Katie, our team of executives are there to help with all of your queries:

• Lauren - Accommodation Manager
• Danielle - Assistant Accommodation Manager
• Janet (Jieying) - Senior Customer Service & Sales Executive
• Joshua - Senior Customer Service & Sales Executive
• Rebecca - Senior Customer Service & Sales Executive
• Fran - Senior Customer Service & Sales Executive
• Ruby - Customer Service & Sales Executive
• Angelica - Customer Service & Sales Executive
• Zeenat - Customer Service & Sales Executive

Our online team

If you're chatting to us online or via WhatsApp, you'll be chatting with our Head Office team:

• Zane - Customer Service & Sales Executive
• Eleni - Customer Service & Sales Executive
• Kearl - Customer Service & Sales Executive
• Ying - Customer Service & Sales Executive
  She’s fluent in Mandarin and Cantonese.
• Manasi - Senior Customer Service & Sales Executive:
  She's fluent in Hindi and Marathi. Conversational in Punjabi, Gujarati and Haryanvi.
  
  If you are using our website's online chat, we're also happy to chat to you in your own language.
  
  Visit our website to talk to our friendly team of online chatters. Just click the message icon/button in the bottom right-hand corner of the screen.

Common things we can help with

• How to hire our communal spaces
• Opening times of services like parcels and the gym
• Maintenance queries and how to log them
• Electricity bills and charges

All you need to do is drop into our main office, call 024 76 105 106 or email coventry@codestudents.co.uk
The office is open Monday-Saturday, 9am-5.30pm.

Our Parcel Team

• Christine has worked in accommodation roles in Coventry for 14 years... so she knows a lot!
• Warren is one of our security staff and helps to give out parcels too
  Parcel collection is open Monday-Saturday, 9am-5.30pm.

Our Online Customer Chat Service

Our online customer chat service is open Monday to Saturday. They are used to getting all kinds of questions, so never be afraid to ask.

To talk to our friendly team of online chatters just click the chat box on the bottom of this page! 

Our Security Team

Our team rotates but you're most likely to meet Craig or Haroon. Our team are there to keep you safe and help you out. Find out more on our security page.