Our friendly team are here to make sure you have the best experience possible. Any questions or issues please feel free to pop into the office and have a chat or contact us by phone, email or on our chat service.

Our Office Team

Led by our Accommodation Manager Sam, our team of sales executives are there to help with all of your queries:

• Sam - Accommodation Manager
• Rosie - Assistant Accommodation Manager
• Danielle - Leicester Lettings Manager
• Conor - Senior Customer Service & Sales Executive
• Kishan - Sales Executive
• Farheen - Sales Executive
• Jacob - Sales Executive
• Katarina - Sales Executive
• Bhavini - Sales Executive
• Zane - Sales Executive
• Kajol - Sales Executive
• Eleni - Sales Executive
  
  The team are also supported by Lewis as Senior Accommodation Manager.

Common things we can help with:

• How to hire our communal spaces
• Opening times of services like parcels and the gym
• Maintenance queries and how to log them
• Electricity bills and charges
• Printing (a small charge applies)

The Parcel Team

Suzi is always ready with a smile and your parcel! Just wait to receive a QR code from us and then pop down to grab your parcel.

Our Online Customer Chat Service

Our "CODE Chat Angels" are led by Angel Jordan and are online during office opening hours. They are used to getting all kinds of questions, so never be afraid to ask.

What's even better, many of our angels are or have been residents at CODE themselves - so they know how you're feeling and have lots of inside info! 

Jump on our website to talk to our friendly team of online chatters. Just click the prompt in the bottom right-hand corner of the screen. 

Our Security Team

We have a team of guards but you'll most often see Sandy and Mohamed. Our team are there to keep you safe and help you out. Find out more on our security page.