Cleaning and maintenance

High standards

We pride ourselves on having a very clean and well kept site, you'll often see our cleaning and maintenance teams out around the site keeping things safe.

When cleaning the site we constantly check the security of the property including windows, lighting and doors. However if you notice anything that needs addressing please inform the office staff on 024 76 105 106.

What we do on site

CLEANERS

You'll see our in-house cleaners around the site Monday-Sunday. They will clean the communal areas, the bin/bicycle stores, laundry room, all corridors, lifts and external areas of the complex. Staff will be cleaning communal spaces between 6am and 11am.

You can also help by not leaving litter around the site or bags of rubbish in the corridors. There is a £20 charge for rubbish removal.

MAINTENANCE

You might see our maintenance team around the site, often carrying a tool box!  They tidy the site and also repair anything that goes wrong. Sometimes we need to do repairs to the outside of the buildings. If we need to do this and you're affected, we will email you. 

 

Other useful pages

Confirm your room condition

Complete your inventory within 7 days of moving-in and report any snags.

Complete your inventory

Logging maintenance issues

Tell us issues with your flat and how to deal with them

Maintenance requests

Hire equipment

Discover what equipment we can loan to you.

Hire the essentials